In a lot of ways, Uber has made traveling much easier. Instead of having to try to communicate in a foreign language to a driver who knows the city much better than you ever will (and can use it to their advantage if they want), we can now simply open up our Uber app, type in our destination (in English!) and hail a car without ever even needing to speak to the driver. It's pretty amazing.
And since I find that getting in a taxi is generally the easiest way to get ripped off in a foreign country, you better bet that I use Uber pretty much any time it's available.
But what happens when Uber rips you off? And in this case, I don't mean an Uber driver, but the Uber app itself. Let me tell you what happened, how I was able to get it resolved, and my plans going forward.
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